Previously, we discussed the whole Instagram debacle over the changes made to its terms and conditions. When company founder Kevin Systrom announced via blog post that he listened to the feedback from users and reverted a section dealing with advertising back to its original version, many thought they had won a solid victory. But did they?
Nilay Patel argues in a recent article for The Verge that this may not be the case, and his reasoning is sound.
"That certainly sounds like a win for consumers, but it's actually a loss: the newly reinstated terms of service clause is objectively worse for users than the new one, and it's worded far more vaguely – the language feels familiar and comforting, but you're giving up more rights to your photos," Patel writes.
As he points out, while the new language allowed Instagram to display photos in connection with advertising, the original terms let the company place advertising "on, about, or in conjunction with" user photos.
Federal regulators have recently made some progress with regard to protecting the privacy of minors online by adding language specific to applications and social networks – to a certain extent. However, perhaps the amendments made to the Children's Online Privacy Act (COPPA) of 1998 should not be seen as a sweeping victory for parents everywhere, but as an indication of how much farther we still have to go.
For starters, the new rules, which don't go into effect until July of 2013, only apply to children under the age of 13. This is likely of little consolation to the parents of a 15-year-old boy or girl growing up in a world where their entire lives are being documented on the internet.
Furthermore, while the new regulations handed down by the Federal Trade Commission will require websites and applications geared toward children to obtain permission from parents before gathering data on their kids, it does not hold app stores accountable.
Whenever you buy a car or a house, there's always fine print – tiny lettering that people rarely read but causes many a headache. After all, the devil is in the details.
It's the buyers' responsibility to read the fine print and the terms and conditions, and make sure they are not being taken advantage of. It's okay to ask for help if the language is confusing. Most legal documents and service agreements use phrasing that would tie the average person's tongue in knots. So, seeking advice is actually … well, advisable.
The same applies to users of social media platforms. Take a look at the recent debacle with Instagram. The company that developed the popular photo-sharing service purchased by Facebook earlier this year – for a paltry $1 billion – recently rolled out a revised set of terms and conditions. The wording was so confusing that many legal experts cited by the tech media had difficulty sifting through itall, let alone the average user.
Episode 1: Protecting Your Privacy Against Online Tracking and Surveillance
Do you realize that every step you take, every click you make online is tracked, analyzed and sold or traded to companies that want to market to you? I don’t know about you, but I get a bit fed up with outsiders having more control over my online identity and privacy than I do. This short video series, in partnership with Fox & Friends, is meant to help you take back a measure of control in your digital life.
To view the entire Browser Spies Online Privacy video series, wait until the end of each video and click on the Next Video button in the lower right-hand corner of your screen. As you watch each short video in your browser, make the necessary changes based on each simple video tip on protecting your online identity and privacy.
I’m starting a new video series on my AskSileo YouTube channel to address common questions that parents have about their kid’s safety on Facebook and online privacy in general.
AskSileo Episode 1: Children’s Safety on Facebook and Social Networking (drawing from first-hand experience)
I get this question all of the time: Is my kid safe on Facebook? The answer to that questions depends on three basic factors:
The amount of time you have invested in helping your child set up their Facebook account. If you haven’t spent at least 90 minutes in the process, they are in no way safe. It takes at least 1.5 hours to wisely populate their profile, customize privacy and security settings and read through the Facebook Data Use Policy (notice that Facebook no longer refers to it as a privacy policy, because the reality is that you have almost no privacy on Facebook).
Interactive Webinar, Sponsored by Deluxe Corporation, Featuring Privacy Expert John Sileo
ST. PAUL, Minn., Oct 04, 2012 (BUSINESS WIRE) — Cyber criminals sabotaged John Sileo’s business – and nearly landed him in jail. Now he’s determined to help small business owners prevent the disastrous mistakes that loom ever-larger in the age of identity theft, mobile computing and social media.
Sileo will share his story – and the lessons he learned – in an hour-long interactive webinar on Tuesday, Oct. 9 at 2 p.m. EST. Titled “5 Disastrous Decisions that Destroy Small Business,” the webinar is sponsored by Deluxe Corporation and designed to provide business owners with simple, actionable tools to help protect their operations and enhance their efficiencies.
Satisfaction with social-networking powerhouse Facebook has slumped, according to the latest survey from the American Customer Satisfaction Index — hitting a new record-low score in the social media category that placed it in the five lowest-scoring companies out of more than 230 surveyed. There are several immediate factors that undermine user trust:
Inconsistency. Facebook’s user interface changes constantly (think Timeline) and this inconsistency leaves users feeling like they don’t know what to expect next from the social media site. Consistency builds trust, but Mark Zuckerberg doesn’t seem to have much vision for consistency.
Lack of Transparency. The average user has very little comfort with or knowledge about how Facebook is collecting, analyzing, using and selling their personal data. While Facebook has a range of privacy and security settings, most users still don’t comprehend the enormity of the information that Facebook collects on them. This lack of transparency leaves users with a bad taste in their mouth, like they are being cleverly deceived for the sake of profit.
According to a recent New York Times article, the government may be creating a department solely dedicated to strenghthening privacy policies within the United States and other countries. A recent report details why such a force is necessary. Although this new office would lack enforcement authority, they would work directly with the administration and necessary agencies to attack and solve privacy issues.
“America needs a robust privacy framework that preserves consumer trust in the evolving Internet economy while ensuring the Web remains a platform for innovation, jobs and economic growth,” the Secretary of the Commerce, Gary F. Locke, said in a statement. “Self-regulation without stronger enforcement is not enough. Consumers must trust the Internet in order for businesses to succeed online.”
The policy task force already suggested we make visible exactly what information is collected online through a “Privacy Bill of Rights.” Companies that collect this information will then have increased accountability and limits on what they can do with information collected.
With the meteoric rise in cyber-bullying, parents are desperate to find a way to shield their children. Unfortunately, most parents are far behind their child’s proficiency with technology. Many don’t text, aren’t on Facebook, and are oblivious to the many ways in which kids can taunt each other with technological ease. Although children may be quick and nimble with technology, they lack the maturity to understand its consequences.
A recent article in the New York Times on Digital Bullying (read the MSN version here) addressed these very issues and gave true and heart-wrenching accounts of how parents were left helpless at the hands of their children’s online bullies. “I’m not seeing signs that parents are getting more savvy with technology,” said Russell A. Sabella, former president of the American School Counselor Association. “They’re not taking the time and effort to educate themselves, and as a result, they’ve made it another responsibility for schools.”
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