Privacy Pros Leaving Consumers Vulnerable
I grow more and more convinced that, while the issues that keep us busy generate headlines that have migrated from the legal journals and trade publications into the mainstream media, the basic need for education among consumers becomes more urgent. Lately the Wall Street Journal has published a steady stream of insightful articles related to digital privacy, and data breaches are reported in local newspapers wherever and whenever they occur, but in my experience talking with regular folks, the lessons contained in these articles don’t seem to be having any meaningful effect.
Whenever I’ve had the privilege of standing before an audience of regular folks, the questions I hear over and over again are related to information so basic that in my professional interactions they don’t even come up. “Is it safe to send a check through the mail?” “Should I pay with cash, credit, or debit?” “How can I tell the difference between a fake email and a legitimate one?”
