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Victim of a Cyber Attack? What You Should Tell Customers
It seems like every day consumers are learning of data breeches from companies like Sega, Sony and Google. Major corporations like these tend to have the funds and resources to recover from an attack, but for small businesses, that’s often not the case.
A slow response and lack of communication with customers are among the missteps many small businesses make when facing an attack, both of which can cause irreparable damage to the business.
“When consumers are a victim of ID fraud based on interaction with a small business, 1 in 3 never come back,” said Phil Blank, senior analyst for security and fraud at Javelin Strategy & Research.
Posted in Cyber Data Security, Fraud Detection & Prevention, Identity Theft Prevention by Identity Theft Speaker John Sileo.
Tags: Business Fraud, Citibank, Citigroup, Data Breach, Expert, Fox, Identity Theft Prevention, john, PlayStation, Sileo, Sony
The identity theft and corporate data risk problem isn’t limited to iPad users – it affects all Tablets – but iPads are leading the way. With the rapid increase in highly powerful tablet computers, including the Motorola Xoon and Samsung Galaxy, a new survey is urging users to beware of the risks. Harris Interactive just released a study showing that tablet users transmit more sensitive information than they do on smartphones and are considerably less confident of the security protecting those tablets.
The survey shows that 48% of tablet users transfer sensitive data using the device while only 30% of smart phone users transfer sensitive information. The types of sensitive data included credit card, financial, personal and even proprietary business information. Many factors contribute to the increased risk:
- Users initially bought tablets as book readers and web browsers, but have increasingly added to their functionality with new Apps.
Posted in Cyber Data Security, Fraud Detection & Prevention, Identity Theft Prevention by Identity Theft Speaker John Sileo.
Tags: Apple, Apps, Data Breach, galaxy, Identity Theft Prevention, ipad, malware, Security, Sileo, tablet, xoon
Partial Reprint from CNET.com
Facebook announced this week that it’s seeking user comment on a proposed redesign of its privacy policy that’s meant to make the policy easier to understand while bringing the world of legalese-smothered documents into the widget-filled realm of the 21st century.
In a post to Facebook’s site governance section, the company’s privacy team offers a look at its “first attempt” to re-organize, rewrite, and add interactivity to the current policy, which is essentially your standard mass of small black text.
Among other potentially interesting re-imaginings, the proposed redesign features an interactive tool intended to demonstrate how profile data is put to use in serving advertisements (click “Personalized ads” and scroll down to “Try this tool”). The tool puts Facebook members into the shoes of someone creating and targeting an ad. It’s not clear if users would deem it an educational aid or a nuisance in practice, but that seems to be part of why the potential redesign is being put to public scrutiny in this way.
Posted in Cyber Data Security, Identity Theft Prevention, Online Privacy by Identity Theft Speaker John Sileo.
Tags: Expert, Facebook, Policy, Privacy, Redesign, Sileo, Speaker
It’s snowing, non-stop a week ago Tuesday in Denver as I’m trying to catch a standby flight from Denver International Airport to a speech in Sacramento before the afternoon flights get canceled due to weather. I have an hour to spare. I put my bags on the belt and walk through the metal detector without a problem.
Until the TSA screener manning the X-Ray tells me not to move. Literally, he says, “don’t move”. I’ve been standing there for about two minutes when three or four other screeners come over and take a look at whatever is on his screen. I can’t see anything, and he won’t talk to me. When I ask him what the problem is, he won’t even make eye contact with me. But everyone else is looking at me.
Posted in Business Life by Identity Theft Speaker John Sileo.
Tags: identity theft expert, Security, Sileo, TSA
After a financial conference speech I gave this afternoon on controlling social media data exposure, an executive asked me how long I’d been giving motivational keynote speeches.
My jaw dropped at the reference… “Motivational keynote speeches?”, I asked. “I’ve never really thought of myself as a motivational speaker. I’m more of a content speaker who focuses your organization on playing information offense… using and protecting information to your profitable advantage.” Yeah, I know, sounds like an elevator speech. It was.
The executive then explained his remarks in a very thoughtful way. He said that his organization had stopped hiring traditional “fluffy motivational speakers” when the economy went south, and now only hires content-rich speakers who motivate the audience to take action in a very specific area of need. If he and the rest of the audience came out of the speech ready to take action and clear on what steps to take next, then they referred the speech as motivational. “Every speaker we hire had better be motivational,” he said, “but that’s a given. We bring in a keynoter for their content, and they’d better bring their inspirational A-game as part of the package.”
Posted in Cyber Data Security, Digital Reputation & Trust, Fraud Detection & Prevention, Identity Theft Prevention, Online Privacy by Identity Theft Speaker John Sileo.
Tags: Conference, Financial, John Sileo, Keynote, Keynote Speech, Motivational, Motivational Keynote Speech, Motivational Speech, Sileo, Speaker, Speakers, Speech, Speech Keynote, Speech Motivational, Speeches
The Egyptian government has reportedly cut all access to the internet, extending their earlier restrictions on Twitter, Facebook, BlackBerry service and other forms of mass communication. The ban is likely to be in response to the use of social networking sites to organize pro-democracy, anit-Mubarak demonstrations in Egypt and other countries.
Internet access issues in Egypt have coincided with mounting demonstrations in the country, many of which were organized via social-networking sites like Facebook and Twitter. Thousands poured into the streets of Cairo starting Tuesday to protest failing economic policies, government corruption, and to call for an end of the nearly 30-year rule of President Hosni Mubarak. -PC Magazine
Pro-gun lobbyists worry about enforced gun registration because it could possibly give the government a way to confiscate all firearms. That’s child’s play compared to their ability to shut down access to the critical tools we use every day: the internet, email, Facebook, Google, text, cell phones – the information arsenal that we all tend to take for granted. Egypt understand the importance.
Posted in Fraud Detection & Prevention, Online Privacy by Identity Theft Speaker John Sileo.
Tags: Control, Egypt, information, Internet, Mubarak, Obama, Sileo
According to a new survey, most online consumers are not taking the proper precautions when shopping online, putting them at a far higher risk of cyber-fraud. 75% of participants thought that a firewall alone could protect them while online. 62% of those polled thought that anti-virus software was enough protection to stop spy-ware. Are you part of these statistics?
While firewalls and anti-virus software are two important aspects of protecting yourself online, there is much more you need to do to keep yourself safe.
Here are additional statistics from the survey:
- While online, 45% of consumers are most concerned about identity theft, 41% about privacy, and 45% about computer viruses.
- While 28% of consumers thought that their identities were secure on mobile devices, most are more aware that their mobile devices are also vulnerable to malicious cyber-crime.
Posted in Cyber Data Security, Identity Theft Prevention by Identity Theft Speaker John Sileo.
Tags: Cyber Fraud, Fraud, identity theft expert, Identity Theft Prevention, Identity Theft Statistics, Internet, John Sileo, Online Fraud, Online Shopping, Sileo
John appeared on Fox & Friends this morning to set the facts straight about the real and perceived risks posed by Electronic PickPocketing.
It is true that Identity Thieves are able to steal your credit card information without even touching your wallet. The technology exists, is readily available and can be assembled for under $1,000. But that doesn’t necessarily make it an efficient means of stealing credit card numbers.
RFID, or radio-frequency identity technology was introduced to make paying for items faster and easier. All major credit cards that have this technology have a symbol (pictured below). It means that your card can communicate via electromagnetic waves to exchange data (your credit card number) between a terminal and a chip installed inside of your card (or passport). Thus, by getting within a few inches of your credit card, a thief is able to obtain your credit card number, expiration date and maybe your name.
Posted in Cyber Data Security, Identity Theft Prevention, Sileo In the News by Identity Theft Speaker John Sileo.
Tags: "Identity Theft, Card Scanner, Credit Card, Electronic, Electronic Pickpocket, Electronic Pickpocketing, Fraud, identity theft expert, Identity Theft Video, John Sileo, Pick, Pickpocket, Pocket, RFID, Scams, Sileo, Theft
During a recent 60 Minutes interview, I was asked off camera to name the Achilles’ heel of an entire country’s data security perspective; what exactly were the country’s greatest weaknesses. The country happened to be New Zealand, a forward-thinking nation smart enough to take preventative steps to avoid the identity theft problems we face in the States. The question was revealing, as was the metaphor they applied to the discussion.
Achilles, an ancient Greek superhero — half human, half god — was in the business of war. His only human quality (and therefore his only exploitable weakness) was his heel, which when pierced by a Trojan arrow brought Achilles to the ground, defeated. From this Greek myth, the Achilles’ Heel has come to symbolize a deadly weakness in spite of overall strength; a weakness that can potentially lead to downfall. As I formulated my thoughts in regard to New Zealand, I realized that the same weaknesses are almost universal — applying equally well to nations, corporations and individuals.
Posted in Fraud Detection & Prevention, Identity Theft Prevention, Online Privacy, Sileo In the News by Identity Theft Speaker John Sileo.
Tags: "New Zealand", 60 Minutes, data, Facebook, financial crime, Financial Speaker, Fraud Training, Identity, identity theft expert, Identity Theft Speaker, information, John Sileo, Privacy, Security, Sileo, social engineering, Social Media Privacy, social networking, Theft
Victim of a Cyber Attack? What You Should Tell Customers
